Digital Delivery Information

Learn how FFIBD processes and delivers digital game top-up orders and where to check order status.

Digital fulfilment

FFIBD products are delivered digitally to the player/account ID or contact destination entered during checkout. No physical parcel is shipped.

Order processing

Processing begins after the required payment or wallet balance is confirmed. Delivery time can vary with package availability, payment verification, supplier response and game-server conditions. Check My Orders and Transactions for the latest recorded status.

Accurate information matters

Before submitting, confirm the game, region, package, player ID and any required WhatsApp number. Incorrect information can delay delivery and may make an already completed digital order irreversible.

If delivery is delayed

Keep the order number and transaction reference, then contact support through the official link on this site. Avoid placing duplicate orders for the same package while the first order is still being checked.